Designations

Senior Real Estate Specialist (SRES): With the SRES designation, I have developed the business-building skills and resources for specialization in the 50+ real estate market by expanding knowledge of how life stages impact real estate choices, connecting to a network of resources, and fostering empathy with clients and customers.

Seller Residential Specialist (SRS): The SRS designation is the premier credential in seller representation. Earning this designation elevates my professional standards, enhances my individual performance & recognizes real estate professionals who demonstrate the knowledge and skills essential for seller representation.

Success Stories:

BrianMarinaKraus“My husband and I loved the city but wanted privacy so you could imagine how difficult we made it on Kim to find us a home near the city but far enough to have space. We were serious about home buying and quite frankly scared since it was our first purchase. From the beginning Kim took us under her wing and guided us through all the steps it took to buy a home. We were always informed ASAP and could count on her for daily notifications on potential homes! The best part about working with Kim is knowing you have someone great on your side. Someone who always has your best interest at heart and cares for your needs. Yes-We were needy! But if you want an agent who takes all your needs into account, choose Kim. Love her!
— Marina & Brian Kraus

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MarkBarbLovelandIt is not often that you will find an individual who is compassionate, kind and has a talent and calling to help others. It is evident when you meet Kim for the first time. Kim is willing to listen to your home buying and selling needs, come up with a strategy, and hold your hand through every step of the process.

As we started the process, Kim visited our previous home which we were going to get ready to put on the market. She gave us tips on how to stage the home so it would look and feel comfortable for the perspective buyers. With being new empty nesters we needed to downsize. Kim took a list of the MUST HAVE’S, and went to work. Long story short, Kim got us into the perfect home for us, less steps, less room, great location.

Kim is not the ordinary realtor; she takes her time, listens and acts accordingly. She is not afraid to tell you that she is unsure of something, however, Kim is so well connected in the real estate world, she knows where to get the answers.

In closing, you have made a difference in our lives both physically and emotionally. More than that, you do make a difference in the lives of all that you encounter. Our world a better place because of the wonderful people in it, especially you.”

— Mark Loveland

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AprilAdam“My husband Adam and I recently had the privilege of working with Kim Henderson when selling our old home and buying our new one.  We can’t recommend Kim enough.  She is very reliable, kind, easy to talk to, and very dedicated to helping you get exactly what you want.

The house we recently sold was the first home we ever purchased so we had no experience in the selling process and were very nervous about selling and buying at the same time.  We did not want to be carrying two mortgages at the same time, so we wanted to sell our old house first and then purchase a new one.  We were hopeful that we would find a new one relatively soon, but did not want to rush into making a purchase just because of a time crunch.  We planned on our next house being our long term home and we would have rather had to rent an apartment for a period of time than to buy something we didn’t love.  Kim totally understood and got right to work helping us get our house ready to put on the market.  At our first meeting she walked around the house with us, took down detailed notes about the property, and asked a lot of questions about renovations and upgrades that we had made…”(Continued below)

 

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(Continued) “…We were very impressed with the things she noticed about our house that other realtors we had interviewed had overlooked.  She used those notes to look at comparables in the area and met with us again to go over the comparables and help us decide on an asking price.  We were very pleased to see the way she looked for comparables, because all of the other agents we met with came to our house already having comparables and a selling price without seeing our house or having any idea of upgrades we had made or any of the features of our house.  Kim made note of all of those and used them when figuring out how to price.  She also made some recommendations on things to do before selling the house like painting certain rooms and our front door and even suggested colors she thought would be the most pleasing to the most people.  She also made helpful suggestions on how to stage the house for photos and viewings.

We ended up pricing a little higher than we expected to get with the thought that we would lower our price if we did not get any offers in the first week or two.  She listed our house the night of Aug 12.  We had a viewing the night of Aug 13 and an offer in at 5am on Aug 14.  We couldn’t believe it!  I know that without Kim’s help and expertise we would not have sold so quickly or for the price we got on the house.  The buyers offered less than we listed for and Kim helped us to counter and we ended up being at about where we expected & wanted to sell the house at originally.  We really appreciated all of Kim’s advice and knowledge when it came to what we should counter with and how to go about the negotiation process.  Because of the care and thought that Kim put into figuring out what we should ask for the house, we ended up getting between $5,000-10,000 more on the house (even after negotiations) than what the other agents we interviewed had recommended that we put the house on the market for.

Kim was great at keeping us updated, on track, and sane during the entire process.  I am the first to admit that I stress out way too much over everything and Kim really helped to make this process move along smoothly.

As far as the purchase of our new home, Kim was great at getting us out to see houses as soon as she could.  There were a number of times where I asked her about a listing in the morning and we were out to see it in the afternoon.  With the way the market is now and how some houses don’t stay on for very long, that was very advantageous.  When we found the listing for the house we ended up purchasing, she moved around her schedule so that we could see it right away because she could tell how interested in it we were.  She even rescheduled things so that my husband’s parents could come out and take a look at it that same day before we put in an offer.  She helped us come up with our offering price and stayed up late working on our offer so that we could get it in right away because there were other potential buyers that had shown interest in the property.  They accepted our offer and we were able to schedule the closing on our new home 1 week after the closing on our old home.  We were able to stay with family that week, so it ended up working out very well.

I really can’t recommend Kim enough.  She is completely dedicated.  She is not one of those agents who is only doing this as a part time job or who views it as a 9-5 type of job.  She was always available whether it be through email, texts, or calls in the morning, night, and weekends.  She was extremely helpful during every stage of the process and she even had recommendations for different contractors for things that we wanted to upgrade/repair on our new house.  We absolutely love our new home and are so happy with the way things turned out.

If you have any questions, please don’t hesitate to contact us.  We really appreciate everything Kim did for us and would love to let you know more about our experience.

— April Ames & Adam Best

a.ames@yahoo.com

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“Kim SOLD our house! If you are looking to sell your house I highly recommend you speak with Kim Henderson. We were selling a $400,000 home in the Fox Chapel area of Pittsburgh and interviewed 5 different companies and selected Kim and were very glad we did. She was professional, informative and very easy to work with. She helped us list at the right price, followed up on every lead and even emailed us updates when we took a seven week trip to China while the house was on the market. So give Kim a call before you put your house on the market… you will be very glad you did. We were!”
— Paul & Kathryn Gaertner

“Kim helped my family when we moved from Indiana to Pittsburgh and unbelievably, I cannot think of one thing that I would change. I trusted Kim and her recommendations. She took me to several homes to tour and pulled comparable properties to see if the list price was reasonable.
At the same time, she referred me to an agent in Indiana who was able to sell our current home in the time frame we desired.
She also helped me to become more acclimated to Pittsburgh and all it has to offer. It was a total professional operation from start to finish & everyone that Kim recommended to me was highly professional.
I would recommend Kim Henderson to anyone looking to buy and/or sell a home!”

— George Reynolds

Ellen and Carlo: "6 1/2 years together, 4 addresses, 2 states & we are finally HOME!"

Ellen and Carlo:
“6 1/2 years together, 4 addresses, 2 states & we are finally HOME!”

“We were referred to Kim by our financial advisor.  I’ll never forget the first phone call that we had together.  I called Kim because my wife and I decided to sell our house on a whim.  I left her a message around noon on a Saturday.  Within hours Kim had returned my call.  This all sounds pretty standard, but Kim was actually out of town at a relative’s birthday party.  Kim took the time to step away from her personal life and return the call of just a “potential client.”  Kim set the tone with this call.

During our process Kim was always very professional and seldom did a time go by in which Kim did not get back to me immediately, no matter what the request. Kim marketed our house very well and also was instrumental in updating our listing at a moment’s notice.  Once we had a buyer, Kim worked with the buying agent and coordinated everything.  Her attention to detail is wonderful.

Kim also helped us find our new home in Mt. Lebanon. Kim was available to show multiple properties at various times of the day and had a good idea of what we were looking for.  When it came time to place an offer on a home, Kim helped us craft a deal that was fair to both parties and was accepted within hours.

We now live in our wonderful, new home and still keep in touch with Kim.  Kim felt more like a friend than an agent and this rapport was important to us.  I have found that the most important qualities in a Realtor are excellent communication and high attention to detail.  Kim possesses both integral skills and leveraged them to help us find our dream home.  I highly recommend Kim as a Realtor whether you are buying or selling your home.

— Michael and Michele Diven