The Diven Story

Hand holding small house key change

“We were referred to Kim by our financial advisor.  I’ll never forget the first phone call that we had together.  I called Kim because my wife and I decided to sell our house on a whim.  I left her a message around noon on a Saturday.  Within hours Kim had returned my call.  This all sounds pretty standard, but Kim was actually out of town at a relative’s birthday party.  Kim took the time to step away from her personal life and return the call of just a “potential client.”  Kim set the tone with this call.

During our process Kim was always very professional and seldom did a time go by in which Kim did not get back to me immediately, no matter what the request. Kim marketed our house very well and also was instrumental in updating our listing at a moment’s notice.  Once we had a buyer, Kim worked with the buying agent and coordinated everything.  Her attention to detail is wonderful.

Kim also helped us find our new home in Mt. Lebanon. Kim was available to show multiple properties at various times of the day and had a good idea of what we were looking for.  When it came time to place an offer on a home, Kim helped us craft a deal that was fair to both parties and was accepted within hours.

We now live in our wonderful, new home and still keep in touch with Kim.  Kim felt more like a friend than an agent and this rapport was important to us.  I have found that the most important qualities in a Realtor are excellent communication and high attention to detail.  Kim possesses both integral skills and leveraged them to help us find our dream home.  I highly recommend Kim as a Realtor whether you are buying or selling your home.

— Michael and Michele Diven